Minimum description for support

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atmoner

Minimum description for support
« on: April 26, 2011, 10:09:30 am »
To facilitate the support service, thank you for using this structure to the opening of a post.
This will enable us to respond more quickly and easily to your problem:

1 / Operating System
2 / version xbtit
3 / hack installed
4 / problems encountered
5 / url of site ?

remember to put a correct title to your post (to facilitate search)
example:

Quote
For the field title: No seeding after update

1 / Operating System: Linux
2 / version xbtit: 2.2.1
3 / hack installed: image upload, donwloadcheck
4 / problems encountered: I began to update the server and since then I have no seed on the site
5 / url of site: http://yoursite.com/

Thank you for your understanding!  ;)

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cdx1

Re: Minimum description for support
« Reply #1 on: April 26, 2011, 01:19:50 pm »
failure to follow these simple rules may result in your question not getting answered

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Offline Lupin

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Re: Minimum description for support
« Reply #2 on: April 27, 2011, 10:30:42 am »
or maybe trashed :)
Please don't PM me about question already asked in forum!

Help or support requested using PM will be billed 50 euros/hour, minimum 1 hour; support on forum is free.

 


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